Last updated: 10/23/2026

By providing your mobile number and opting in to receive text messages from Winchester Lock Storage (also referred to as “we,” “us,” or “Lock-Storage”), you agree to these SMS Terms & Conditions.

1. Program Description
Lock Storage sends informational and promotional text messages related to your storage account and our facilities. Message types may include:

• Payment and billing reminders

• Gate codes, access updates, and facility alerts

• Appointment, move-in, or move-out reminders

• Account notifications and customer-service replies

• Occasional offers, promotions, or facility updates

Messages may be sent using automated technology. Consent to receive text messages is not a condition of renting a unit or purchasing any product or service from us.

2. Message Frequency
Message frequency varies. You may receive a few messages per month in a typical month, and more during active account events (such as move-in, payment issues, access changes, or support conversations).

3. Message and Data Rates
Message and data rates may apply. Lock Storage does not charge a separate fee for these texts. Your wireless carrier may charge you according to your plan. Contact your carrier with questions about your text or data plan.

4. How to Opt Out (STOP)
Reply STOP to any message to cancel. You will receive one confirmation text, and we will send no further program messages to that number. To opt in again later, text START to the same number or complete a new opt-in on our website or at the facility.

5. Help (HELP)
Reply HELP for help. You can also contact us by:

• Filling out the contact form at https://www.lock-storage.com/contact-us, or

• Calling the phone number listed for your specific Lock Storage facility (find your location at https://www.lock-storage.com).

6. Carrier Liability
Carriers are not liable for delayed or undelivered messages.

7. Privacy
Our Privacy Policy explains how we collect, use, and protect your information: [insert your Privacy Policy URL].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share your phone number with service providers solely to deliver the messages you have requested.

8. Eligibility
You must be the account holder or authorized user of the mobile number you provide and at least 18 years old (or the age of majority in your state).

9. Changes
We may update these SMS Terms & Conditions from time to time. The most current version will always be posted at this URL. Continued participation in the program after changes constitutes acceptance of the updated terms.